My family and i were guests for three days. On the last day, we were seven minutes past check out and the front desk clerk was yelling at me, with my one year old in his stroller, saying "you leave, you not welcome here, check out at eleven, I'm calling police and have you arrested." And he did call them, apparently this is normal behavior according to the police officers.
Also the last night of our stay, the overnight clerk, was screaming and yelling at me. I was trying to ask her to reprogram my key because it wouldn't let me in side door. She told me "go to your room, get out of my face". Her name is Cyndi Nichols.
Very rude and disrespectful. She also racially profiled and discriminated us by saying, "poor baby" i said what's that supposed to mean?
She said "we aren't supposed to mix". My son is biracial(black and white).
Product or Service Mentioned: Microtel Inn Receptionist.
Reason of review: Poor customer service.