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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Price Affordability
Quality of Accommodation
Quality of Food
Value for money

I got a call...asking us to check out...I explained. .manager came personally to my room..then once tealized she was wrong..said ok stay...then after we checked out..I had died my hair...I have never stayed at a lower rate hotel that cared if you used the towels and got Cor on the manager went and inspected the room after we checked out mind you there was a note telling guests their would be no maid service on Christmas...yet she had a 35$ charge takken off my debit card at 1130 am..only 30 minutes after we checked out she said she charged me for the towels and the shower curtain and that I damaged the room...the dye I used will come up with for this anger to personally make a point to be vendictive out of her dislike for uncomfortable and a missuse of her manager position

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