Patricia N Rnk

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| map-marker Upper Darby, Pennsylvania

Amber at the front desk

Microtel Inn - Amber at the front desk
I was treated very rude I believe I was profiled we didnt sleep we were threatened with k9s, I was treated like a criminal when there was no evidence of any wrongdoing this is a bad practice and very dangerous to be treating guest as potential criminals
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Loss:
$72

Preferred solution: Full refund

User's recommendation: If you want to be policed this is the spot for you

Lisset Vnw

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| map-marker Charlotte, North Carolina

Filthy hotel room etc bugs

Floor is filthy microwave was dirty tub dirty roaches crawling out wall plugs they changed me to a nastier room. I a pissed off consumer who is a disabled veteran. I took lots of pictures.
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User's recommendation: What

Kaiulani Rsu
map-marker Perry, Oklahoma

A complaint about having no water and price to high

I checked in because our shower is being remodeled and our bed hasn't came yet. Was wanting a good night rest on a bed and a nice long hot shower.

I checked in approximately 1230 a.m. the 28th it is now 6 till 4 and still no running water. I'm furious the only answer lady can give me at frontdesk it should be on anytime. When checking in price went up once which I don't mind paying more At last minute check ins anyway.

But I don't feel obligated to have to pay 119$ on a room that doesn't have water.

Not just my room but the whole hotel without water that should be a violation anyway sure.the fire.marshall doesn't know hotel goes hours without any running water. I have to work tomorrow like most people and it's 4 clock and can't shower.

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Anonymous
map-marker Las Vegas, Nevada

Uncalled for practice

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Microtel Inn - Uncalled for practice
Microtel Inn - Uncalled for practice - Image 2
Microtel Inn - Uncalled for practice - Image 3
Microtel Inn - Uncalled for practice - Image 4
i received a very rude call from the manager after I placed a call to corporate. He stated I cursed at his staff and called them *** I actually in the first review stated that his staff was very polite and courteous. All I wanted was a return call from him to acknowledge the fact that his facility is disgusting and that it was going to be taken care of, but apparently that was too much for him to do. I didnt want a refund but now you can refund my money because he was out of line treating me like he did. What a gross person
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User's recommendation: Never stay here!!

Pamela G Jlb
map-marker Dickson City, Pennsylvania

Horrible service

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The manager at the hotel in Dixon City Pennsylvania Tim general manager very very rude to me I'm a elderly person he has no respect disrespectful unprofessional I will never ever stay there and I will tell people I know never do business there at that location very upsetting
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Loss:
$80

Preferred solution: Full refund

User's recommendation: Never again

Shavonte Naf
map-marker Miami, Florida

Microtel but I stayed at in Zephyrhills has been a great motel but this one night that I stayed there after a lot of nights they did not give me my receipt for the deposit Night Shift left that’s when

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So I can talk to a live person about my deposit that was not given back. Nothing wrong with the room was that they said I didn't have a slip they never give me one.
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User's recommendation: Absolutely could stay at the Microtel is a great motel. Just need to tighten up on making sure that those that have deposit get their deposit back that’s all.

David A Cra

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| map-marker Verdigris, Oklahoma

No one at desk, not answering phone. No employees in building!

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Could not find any employees in the Microtel Inn in Claremont OK, from 8:45 to 9:45 AM.

Called police and they came to investigate. The police stated I should talk with the city clerk about this issue and file any complaints I have.

An employee appeared and manned the front desk.

He had no statement about the absence of employees in the hotel. He was very sleepy looking and sluggish in his movements and speech.

Had to repeat my request for a receipt several times. Finally, got a receipt.

This is totally unsatisfactory and a big safety issue.

Will find out what insurance the Microtel Inn has and inform that company about the situation.

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Preferred solution: Confirmation that the employee problem has been fixed and customer will not be out at risk in the future.

User's recommendation: I do not recommend the Claremont OK Microtel to any one

Patricia N Ctj

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Being harassed because I'm black by amber

Microtel Inn - Being harassed because I'm black by amber
Amber at the front desk is racially profiling me of smoking watching me keeps coming by room door making me fell very uncomfortable. When my wife went to get her name she told my wife you dont need to tell me your room number I been watching you guys. She tried talking to my husband like he was slow call him a boy or saying come here boy. Very disrespectful
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Pros:
  • No pro
  • No pros

Preferred solution: Apology

User's recommendation: I want some one to call me 313) 405-****

Chelsea B Yji

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| map-marker Round Rock, Texas

Stolen money from my card

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Microtel Inn - Stolen money from my card

I used my giftcard and the guy at the desk that evening said he had to put 100 on hold due to the giftcard being considered as cash. Well when I checked the balance of the card it was all of the money on the giftcard so we'll over the 100 that was supposed to been held.

When the money was released from hold the exact amount of money that was on hold was taken from my card through cashapp.

It was attempted 4 different times to transfer the money before it was successfully transferred. Oh and I forgot to mention I only used the giftcard at microtel, but the card number was used at the circle k next door before the cashapp transactions.

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Loss:
$138
Pros:
  • Price
Cons:
  • Cancel your reservation if your not there by midnight
  • Nasty carpet
  • Roaches

Preferred solution: Apology

User's recommendation: Get there early because if you get there while the white guy is working you do not want to hand him your card!!

Esker Ebp
map-marker Birmingham, Alabama

Ripped off

When I checked in online I was told it was $105. I did not have a problem with that and then I check in and they told me with another $50 that I was not notified up so I agreed to that last night and then today I asked when it would be back they said 2 to 4 business days that is my gas money. I was not notified that if I was told that when I checked in to begin with, I wouldve budget my money, right
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Aloha Liy
map-marker Omaha, Nebraska

Horrible experience for a disabled person with medical issues

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Made reservation online with Wyndham website for one price ($520), hotel said price was wrong and charged me $60.00 more ($580) upon arrival. THEN charged another $100 for using a debit card.

Went to room, which smelled horrible, sheets and blankets stank, toilet seat was loose (disabled hazard), and AC cover was loose and roaches crawling on the walls.

Was too tired to go elsewhere, and they had my money tied up on my card. On the last day there, I had a medical issue, needed 911, manager came to the door, accused me of smoking in the room and causing damages. Threatened to call the police, instead of 911. If not for my sister calling and threatening them to 911, or he would be held liable, not sure what would have happened.

DO NOT STAY HERE. Manager (owner's son) was rude from start to finish.

One week at this dump cost me $930. Still in legal battle.

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User's recommendation: DO NOT STAY T MICROTEL IN CONWAY, ARKANSAS

Lasherryl W

I was not satisfied

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No refundover price me charges me two difference accounts on my cards No spending to hav n my pockets while visiting. My love ones
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Loss:
$201

Preferred solution: Full refund

Rima K Opq

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Receptionist Nakisha at Wellton Microtel

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Microtel Inn - Receptionist Nakisha at Wellton Microtel
Microtel Inn - Receptionist Nakisha at Wellton Microtel - Image 2
Microtel Inn - Receptionist Nakisha at Wellton Microtel - Image 3
Microtel Inn - Receptionist Nakisha at Wellton Microtel - Image 4
Please see attached photos. Please read middle photo first, the one on right second and the one on left side third. Thank you. Your system kicked me out from your website the first time I tried to submit my letter of complaint.
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Loss:
$50

Preferred solution: Price reduction

User's recommendation: Nakisha Stull needs training on customer skills

Chemetra P

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| map-marker Baton Rouge, Louisiana

Didnt receive my deposit back

Microtel Inn - Didnt receive my deposit back

I got some bogus excuse about a black and mild cigar being found, not the the room smelled of smoke or there were burns on any of the linens but a black and mild was found in the room. *** I don't even smoke let alone smoke black and milds.

I have stayed in your hotel on so many different occasions in different locations and have never had any complaints until now. I have spent enough money and I want my deposit back as it has NEVER BEEN RETURNED TO ME! Times are too hard to have major fortune 500 corporations taking from hard working individuals such as myself.

I hope this gets resolved properly! It may not matter but I will never stay or recommend anyone else's stay in the near future.

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Loss:
$50
Cons:
  • Any reason not to return deposits
  • There was an asian beetle in my room

Preferred solution: Full refund

User's recommendation: Nonexistent!

Ra Kji

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| map-marker Roseland, Indiana

My Daugherty was found dead and half naked

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Microtel Inn - My Daugherty was found dead and half naked
My Daugherty was giving a hot shot offentaol and *** in fetmens by Toni bailey last Sean with her and dominic sobieralski any one there on jan31to feb3 please face book me and Lenny Zeigler rm128 ramonadharrella@***.com
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Loss:
$100000
Pros:
  • Lyle desk clerk tried to help me
Cons:
  • Liars everyone else but lyle

Preferred solution: Lawsuit for daughters death in drug infested motel