Most helpful reviews first
First we checked in i notice there was a microwave in our room . so me and my wife bought microwave our food it goes out . so i call the desk to let him know of the problem and he informed me single queen rooms did not come with a microwave . so he gives us a microwave...Read more
Gatlinburg location HORRIBLE!!!!! We have had nothing but problems with this hotel! We checked in wed the 12th running from the hurricane(we live on the coast of NC, stationed at camp Lejeune) and at 2am by my daughters pull out bed the ac caught fire and wouldn’t turn...Read more
I checked my debit card balance to see that they took 129 out of my account when i went to the front desk age said the clerk b4 her shift stated she seen two dogs by our room and assumed that it was us so she charged us , i told them i don't have pets put my money back...Read more
I booked my stay online about 1/2 hour prior to arriving. Walked in and went to desk. We made eye contact, there was now "Welcome", No warm greeting, so I gave the Night Desk Auditor my name, he looked up my reservation on the computer, asked for my identification and...Read more
Hello, My fiancé and I had booked a room at the Microtel in Carolina Beach 8/18-8/22. We drove 10 hours to get there and arrived around 5:45 PM. We entered our room and found a burnt smell in addition to the carpets being soaking wet by the air conditioning. They were...Read more
Microtel Inn in Chattanooga, Tennessee - Nasty and Rude
Nastiest hotel I have ever been to. Literally had to buy cleaning supplies and clean my own room. Treated very poorly by the assistant general manager Wesley when addressing my concerns about someone entering my room when we weren’t there the night before. Very rude. Was told that he would keep my money even though I didn’t stay the entire reservation. Even told I had 10 min to leave the property after he was being rude to me. Would not recommend staying here. Just pay the extra money and go somewhere else. On a good note. The housekeeper that normally works the third floor was on my floor the morning of Jan 1st. She was very nice.
Microtel Inn - Terible
I made reservations. When i got here at 7:30am i was told i need to also pay for the previous night that i wasnt here for. that i was not told i needed to over the phone. After i payed and chequed in i was told theres also no hot water. When i phoned the number to make a complaint they gave me a phone number to a phone company and told me it was there costumer support number... it wasnt
Microtel Inn in Fort Worth, Texas - Very bad experience
He took me 2 hours to get checked in. I get into the room there's Roaches on the floor and the shower curtain has mildew on along with dirt towels. Went to the front desk and ask for a washcloth and they said they didn't have any. I have been staying here since Saturday and I have killed a roach everyday and the hall has a dead roach on the wall that has been there since I've checked in and no one has vacuumed the hallway.
We book a room in Murfreesboro, Tn. I had canceled another hotel, be we stayed in your company in Pa. Upon arrival we went to the room, as we walk the stairwells it had trash, and floor was nasty. We got to our room and it smelled like mold and musty. The sheets was...Read more
Microtel Inn - Trouble
They hung up on me
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