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Microtel Inn - Roaches and rude managers
Microtel Inn - Roaches and rude managers
Microtel Inn - Roaches and rude managers
First we checked in i notice there was a microwave in our room . so me and my wife bought microwave our food it goes out . so i call the desk to let him know of the problem and he informed me single queen rooms did not come with a microwave . so he gives us a microwave...
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1.7
#1382682
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Microtel Inn - Absolutely horrific
Microtel Inn - Absolutely horrific
Gatlinburg location HORRIBLE!!!!! We have had nothing but problems with this hotel! We checked in wed the 12th running from the hurricane(we live on the coast of NC, stationed at camp Lejeune) and at 2am by my daughters pull out bed the ac caught fire and wouldn’t turn...
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1.0
#1359745
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Stay at Microtel Inn Hagerstown, MD
Stay at Microtel Inn Hagerstown, MD
Stay at Microtel Inn Hagerstown, MD
Stay at Microtel Inn Hagerstown, MD
Stay at Microtel Inn Hagerstown, MD
Stay at Microtel Inn Hagerstown, MD
Stay at Microtel Inn Hagerstown, MD
Stay at Microtel Inn Hagerstown, MD
Stay at Microtel Inn Hagerstown, MD
I booked my stay online about 1/2 hour prior to arriving. Walked in and went to desk. We made eye contact, there was now "Welcome", No warm greeting, so I gave the Night Desk Auditor my name, he looked up my reservation on the computer, asked for my identification and...
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Carrie2017
Carrie2017

Update: It has now been 6 months and I have not heard from them. It really should have been with in the first week. It’s obvious they do not care about how their customers fee...

2.5
#1116632
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We book a room in Murfreesboro, Tn. I had canceled another hotel, be we stayed in your company in Pa. Upon arrival we went to the room, as we walk the stairwells it had trash, and floor was nasty. We got to our room and it smelled like mold and musty. The sheets was...
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NondescriptEmperorPenguin
NondescriptEmperorPenguin

I will never book with this hotel again!

I didn't like
  • Nasty
  • It was a terrible experience
#1382374
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Microtel Inn - Very bad experience
Microtel Inn - Very bad experience
He took me 2 hours to get checked in. I get into the room there's Roaches on the floor and the shower curtain has mildew on along with dirt towels. Went to the front desk and ask for a washcloth and they said they didn't have any. I have been staying here since...
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1.0
#1308093
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Microtel Inn - Trouble

They hung up on me
2.6
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Cleanliness
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
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Website
#1394847
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Microtel Inn - Complain my credit card being used without my conset

I told the individual I Would pay for one night. I asked her to take my card of the account. She did not. Now there is a charge for $286.72. Not approved by me. So you can’t depend on customer service representatives to do as asked.
1.0
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Billing Practices
Customer service
#1391099
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Microtel Inn - My card

Did a $50 hold for incidentals after I checked out the money was refunded get an email from my bank and this hotel is trying to charge $270 worth charges to my card for smoking and I don't even smoke
#1390288
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Microtel Inn - Rude & Shady Front Desk

Took our money for 2 nights, tried to make us copy our ID’s MULTIPLE times, threatened to call police because we wouldn’t check out of our room that WE ALREADY PAID FOR because we didn’t want to give them our ID for THE THIRD TIME!!
1.0
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1384832
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Microtel Inn - Scary and uncomfortable night in your Microtel

Microtel Inn Atlanta Airport 4839 Massachusetts Boulevard Atlanta Georgia 30337. Very uncomfortable stay in the hotel hotel was filthy elevator filthy afraid to sleep on top of the sheets smoke detector beeping all night long. Upkeep of hotel was in terrible condition old mattresses and old furniture in the room
#1389225
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