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Microtel Inn - Trouble

They hung up on me
2.6
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
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Value for money
Website
#1394847
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Microtel Inn - Complain my credit card being used without my conset

I told the individual I Would pay for one night. I asked her to take my card of the account. She did not. Now there is a charge for $286.72. Not approved by me. So you can’t depend on customer service representatives to do as asked.
1.0
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Billing Practices
Customer service
#1391099
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Microtel Inn - My card

Did a $50 hold for incidentals after I checked out the money was refunded get an email from my bank and this hotel is trying to charge $270 worth charges to my card for smoking and I don't even smoke
#1390288
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Microtel Inn - Scary and uncomfortable night in your Microtel

Microtel Inn Atlanta Airport 4839 Massachusetts Boulevard Atlanta Georgia 30337. Very uncomfortable stay in the hotel hotel was filthy elevator filthy afraid to sleep on top of the sheets smoke detector beeping all night long. Upkeep of hotel was in terrible condition old mattresses and old furniture in the room
#1389225
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Microtel Inn - Rude & Shady Front Desk

Took our money for 2 nights, tried to make us copy our ID’s MULTIPLE times, threatened to call police because we wouldn’t check out of our room that WE ALREADY PAID FOR because we didn’t want to give them our ID for THE THIRD TIME!!
1.0
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1384832
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Microtel Inn - Roaches and rude managers
Microtel Inn - Roaches and rude managers
Microtel Inn - Roaches and rude managers
First we checked in i notice there was a microwave in our room . so me and my wife bought microwave our food it goes out . so i call the desk to let him know of the problem and he informed me single queen rooms did not come with a microwave . so he gives us a microwave...
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1.7
#1382682
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We book a room in Murfreesboro, Tn. I had canceled another hotel, be we stayed in your company in Pa. Upon arrival we went to the room, as we walk the stairwells it had trash, and floor was nasty. We got to our room and it smelled like mold and musty. The sheets was...
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NondescriptEmperorPenguin
NondescriptEmperorPenguin

I will never book with this hotel again!

I didn't like
  • Nasty
  • It was a terrible experience
#1382374
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Microtel Inn - Absolutely horrific
Microtel Inn - Absolutely horrific
Gatlinburg location HORRIBLE!!!!! We have had nothing but problems with this hotel! We checked in wed the 12th running from the hurricane(we live on the coast of NC, stationed at camp Lejeune) and at 2am by my daughters pull out bed the ac caught fire and wouldn’t turn...
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1.0
#1359745
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Arrived and checked in without problem. About 1 am husband woke to use restroom. No water. Called front desk. Did not offer to move us but said we could use lobby restroom in morning to "clean up". Would have to take you with manager when he got in. Left name and...
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#1357175
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Contact Microtel Inn

Mailing Address:
Microtel Inn
P.O. Box 4090
Aberdeen, SD 57402
USA
Phone:
(888) 222-2142
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So the price for the room meh no fridge or microwave but charge 50 dollars... that wasn’t really my problem the big huge problem is and I never complain about anything the manager micheal is the rudest human on this earth how he became manger beats me. They charged me...
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3.5
#1356623
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