This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check ourVerified Reviewer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourNew Reviewer
Update by user May 03, 2021
When i last talked to corporate on getting my money back from their overcharges they told me "sorry. We see no errors therefore no refund" and that was already more than a month ago.
Since then I haven't heard one thing from Microtel or Wyndham. Only thing that's changed is the deeper hole I'm now in because Microtel screwed/scammed me instead of refund me money that DIDN'T BELONG to them!!
Original review posted by user Apr 03, 2021
Over charged my sister, my mom and me. $720 was unaccounted for in charges.
Their "folio" was waaaay off compared to what was actually taken from our accounts on certain days without our knowledge. Once brought to their attention they kicked us out knowing they were clearly caught. We than took it to corporate and the BBB. I decided to look at my statements once again after taking the problem to corporate and the BBB.
I noticed something wrong right off the bat, the PROCESSED transactions on them specific dates were mysteriously gone and altered to "show" no overcharges, but yet that unaccounted $720 is still missing! I knew right there exactly what they done but when you look at my notifications that show EVERY SINGLE TIME my card was swiped and for how much you can clearly see they scammed and pulled a fast one.
They did that so we couldn't file disputes on them charges to get our money back. Shady sheisty sorry bunch of S.O.B'S!!!!
User's recommendation: KEEP YOUR EYES ON YOUR STATEMENTS AND FILE DISPUTES ASAP WHEN YOU SEE CHARGES WITHOUT YOUR KNOWLEDGE!!
Monetary Loss: $720.
Preferred solution: Full refund.
Microtel Inn Pros: Decent location, Most of the time this place is great, Decent breakfast.
Microtel Inn Cons: Service, Staff not helpful, Rude, Owners are shady, Talked down to, Poor management customer service.