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On July 26 2018. I paid cash for a room because I didn’t have enough on my debit card.

The manager said there was a hundred dollar deposit but I would get it back at checkout. Also while I was checking in the maid who the Manager called Mrs Betty walked in from around the building smelling heavily of marijuana. The manager joked with her so I assumed he knew. It was very obvious.

So the next morning I left at 9 am and I had planned to come back by before checkout at 11 to checkout and get my deposit. Well due to some things happening I couldn’t make it back before 11. So I called at 10:45 to tell the manager. I would be back up there to get my deposit around 11:15.

He proceeds to tell me that the maid cleaned my room as soon as I left and there was no way to tell if I damaged something. Hmmm I said I never told anyone I was leaving nor did I checkout why would housekeeping clean my room!!

I’ve stayed in plenty of motels and housekeeping doesn’t come around 2 hours before checkout!!! He said I don’t know don’t argue with me and says you will not get your deposit back.

Location: 7014 McCutcheon Rd, Chattanooga, TN 37421, USA

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Guest

A good reason to NEVER use a debit card or cash at a hotel, a restaurant or a gas station. Get a credit card.

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