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Summary of Microtel Inn Customer Service Calls

167 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
03:30 AVG CALL DURATION
1% ISSUES RESOLVED

Customers Contact Microtel Inn to Ask about:

Staff:

  • “Dissatisfaction!! With room and staff unprofessionalism”
  • “Complaint about staff and service”
  • “Beds not made ask to throw dirty linens to them emptied teash myself really *** toon service”

Payments and Charges:

  • “Charges and rude customer service”
  • “Chargers”
  • “Charges”

Activation/ Cancellation:

  • “Complaint about manager . Called and cancel room 15 minutes after I made it was told in 48hrs my card would be refunded .was not called manager 8times over next 10 days she won’t talk to me ,texted her no response ,today wouldn’t come to phone .”
  • “Cancelling reservation”
  • “Cancelling the rest of stay/ need money back”

Cards:

  • “Something dealing with my debit cards”
  • “Something dealing with my debit card”

Refund:

  • “Has bed bugs in our room, got bit and they wouldn’t refund my money”

Other:

  • “Dispute dispute a $100 cash deposit due to makeup on Howell”
  • “Wrong cash amount on check”
  • “Management is saying i smoked in the room and i did not smoke in the room .Poor housekeeping is the reason they are claiming i smoked in the room i found a cup with ashes in the window seal and i threw it away,the reason i found the cup was because”

Microtel Inn Rating Stats

2.2 out of 5 stars
based on 47 reviews
See all 82 reviews

Rating stats

  1. 12 reviews
  2. 20 reviews
  3. 12 reviews
  4. 2 reviews
  5. 1 review

About Microtel Inn

Top 5 Microtel Inn Products

Room, Hotel Facility, Facility

Top 5 Likes about Microtel Inn

Room setup, Room cleanliness, Front desk staff, Decent breakfast, Hot breakfast

Top 5 Dislikes about Microtel Inn

Talked down to, It was a terrible experience, Service, Maids were rude, Maids were loud

Summary

Microtel Inn is a chain of hotels and inns in Mexico, Canada, Argentina, United States and Philippines. The first company's hotel was opened in 1989 in Rochester. All hotels offer an option of making free local and distance phone calls, Wi-Fi, and cable television. Every suit is equipped with a coffee machine and microwave. Most of the company's hotels provide such facilities as fitness trainings and swimming pool. Some of the hotels are pet friendly. Each hotel is privately owned. Microtel Inn takes one of the leading places in hotel business. Microtel Inn provides high quality services, comfortable and clean suites and a wide selection of facilities.

Microtel Inn reviews and complaints

Microtel Inn is ranked 106 out of 1306 in Hotels and Resorts category

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