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I had a reservation for the inn on 2150 Norcross Tucker Road, Norcross GA 30071. The manager was extremely rude when I entered. He was on the phone and did not acknowledge when I pushed the button. I waited 5-10 minutes not sure after I asked if anybody was here (he...
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#1353109
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Microtel Inn - Still have not heard from you

The company sent a 25 refund on a 75 bill. Have heard nothing at all from you about my complaint. Do you need to let me know what has happened.
#1352780
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We booked a three-night stay at Microtel in Ft. worth Texas, August 16th through the 19th. We paid when we checked in. During our check out the management said that the hotel was NOT paid and that he would hold our car tag until it is. I showed him on my bank statement...
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2.4
I liked
  • Room setup
I didn't like
  • Talked down to
  • Service
  • It was a terrible experience
#1335416
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Microtel Inn - I was double charged

I was double charged through booking.com and the front desk at Microtel by Windham on University area Charlotte NC. I want my money back 87$
2.5
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
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#1319370
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On July 26 2018. I paid cash for a room because I didn’t have enough on my debit card. The manager said there was a hundred dollar deposit but I would get it back at checkout. Also while I was checking in the maid who the Manager called Mrs Betty walked in from around...
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Anonymous
Anonymous

A good reason to NEVER use a debit card or cash at a hotel, a restaurant or a gas station. Get a credit card.

1.0
#1316858
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Our 2 employees went to Check in to the Hotel after a very very long day of work. Looking to rest the evening to get ready for another Long day on Wednesday...When they encountered DONNA, the front desk disaster POWER TRIP!!! We paid for the Room up front thru...
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#1312157
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Microtel Inn - Refused service for booking online

Was told if i booked online it would take my money they don't take reservationd when big events are in town it would just be stupid of me to book online
#1309355
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Microtel Inn - Very bad experience
Microtel Inn - Very bad experience
He took me 2 hours to get checked in. I get into the room there's Roaches on the floor and the shower curtain has mildew on along with dirt towels. Went to the front desk and ask for a washcloth and they said they didn't have any. I have been staying here since...
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1.0
#1308093
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Microtel Inn - My stay was horrible

Microtel Inn - My stay was horrible
What is Superbad stay switched rooms for times cuz air conditioning wouldn't work beds weren't made trash in the garbage spiders in the room no Wi-fi my entire trip no one tried to help or fix anything manager was very disrespectful and unprofessional
#1306803
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I booked 2 rooms for a slumber party. 3 adults ,5 children. I even called to confirm my reservation and make sure there would be no issues. When I arrived to check in it’s the microtel in beckley wv , I was told they would not honor my reservation because I am local....
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1.0
#1304265
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