Usually I am very happy with my room and overall experience here. This time, I get to front desks and NOONE is there.
I walk all over, can't find a soul...hang for 5-10 minutes, then I hear the toilet flush. Ok..but when she sees me, she fires me a sour look and we begin the check in. Next minute I am overwhelmed by cigarette smoke, so I'm not impressed. Guess I interrupted her habit.
I go to my room, ( past the smoked bathroom) which turns out to be a handicapped room with a really skeezy shower. To top it off, the bedskirt s soiled. I go to ask for a different room, and miss sourpuss Julie tells me, " you can't have a different room because you booked it thru Expedia". I said that's ridiculous.
I called the 800 number, have a complaint on file, and that end couldn't be nicer.
This immature smoking front desk employee is NOT representing Microtel. I'm catching a couple hours rest and driving home tonight.
Review about: Microtel Inn Room.
Reason of review: Return, Exchange or Cancellation Policy.